- Contact The Fashion Nation before returning any items.
- You can return the product within 3 days of delivery with unopened package. Item is in original condition, unwashed, and with the packaging bag (Hygiene purpose)
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another size of the same product? You can do that, just contact us.
- Item are non-exchangeable unless there is valid reason. Return/ Exchange is acknowledged and agreed by both parties (The Fashion Nation and customer) via email.
- If a package is unclaimed you might have to pay a handling fee.
Please contact The Fashion Nation team via email@example.com before returning any items.
Do note that you will have to bear the costs of return shipment. You are encouraged to return items via registered mail as we are not held responsible for any lost mails.
You can return the product within 3 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. The Fashion Nation suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
The Fashion Nation will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
For packages that are not cashed at your post office within 14 days, The Fashion Nation reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org